Store Policies

***Important information for my international customers:  Please check with me on the shipping rates for your purchase.  I will get you the best rate I can find.***

 

On this website, I accept PayPal, which includes Major Credit Cards.  On my other sites, PinkCloudsAndAngels.artfire.com, and PinksPleasures.artfire.com, I also accept Amazon checkout and all major credit cards.  You do not have to register to purchase items and you do not need to leave those sites to pay with your card.


Payment is required at the time of purchase.   

Custom orders are gladly accepted. Custom orders require 50% down unless other arrangements are agreed upon.  This amount is non-refundable.

Standard shipping is US Postal Service First Class Mail.If you need an upgrade on shipping, please contact me before purchase and I will make the adjustment for you.

I'm sorry, I don't ship to Italy.

Each USA shipment has a delivery confirmation.

A note on color.

Monitors vary in how they display color. I have represented the color of my pieces as accurately as possible on my monitor but it may look slightly different on yours. If you have any questions regarding color please contact me and I will be happy to give you more information.

Each jewelry item comes carefully wrapped in a gift pouch or gift box.

I stand behind each piece of jewelry that you purchase and will gladly refund/repair any defective item returned within seven days.  

For any problem after seven days, please be sure to contact me, too!



IMPORTANT INFORMATION REGARDING INTERNATIONAL SHIPMENTS

Please note that all international customers are responsible for any applicable customs fees, taxes, or duties associated with shipping to their respective countries.I accept PayPal, Amazon checkout, and Major Credit Cards.  Unless other arrangements are made, payment is required within three days of purchase.  If payment is not received within three days, the item will be re-listed for sale.  Please let me know if you need additional time to make payment and I will be glad to work with you.

Custom orders require 50% down unless other arrangements are agreed upon.  This amount is non-refundable.

Standard shipping is US Postal Service First Class Mail.If you need an upgrade on shipping, please contact me before purchase and I will make the adjustment for you.

International shipping is US Postal Service First Class International Mail. Please contact me for the rates.  

I will adjust the rate when the shipping fee is lower.   

Sorry, I don't ship to Italy.

Each USA shipment has a delivery confirmation.A note on color.

Monitors vary in how they display color. I have represented the color of my pieces as accurately as possible on my monitor but it may look slightly different on yours. If you have any questions regarding color please contact me and I will be happy to give you more information.

Each jewelry item comes carefully wrapped in a gift pouch or gift box.

I stand behind each piece of jewelry that you purchase and will gladly refund/repair any defective item returned within seven days.  

For any problem after seven days, please be sure to contact me, too!



IMPORTANT INFORMATION REGARDING INTERNATIONAL SHIPMENTS

Please note that all international customers are responsible for any applicable customs fees, taxes, or duties associated with shipping to their respective countries.